Big business has shown small firms what to do – and what not to do – with AI | Gene Marks

Small business owners have watched large companies fumble – and sometimes succeed – with AI, and then use what works

One thing I’ve learned about corporate America is that what it succeeds at ultimately trickles down to benefit small businesses. Bleeding-edge technologies such as the internet, mobile transactions and the cloud were first perfected by large organizations – government and corporations – and now they’re available to the masses at a much lower cost and with better reliability.

The good news is that it’s also the same for what they fail at.