Woman 'scared to turn heating on' due to oil cost

Roslynn Garner-Gatley has short, curly grey hair, is wearing a light blue high-collar jumper and round drop earrings, and has a small clip-on microphone attached near the neckline. She is outside standing in front of her black heating oil tank

Image caption,

Roslynn Garner-Gatley says she relies entirely on oil for heating and hot water

ByJonathan Morris and Johnny Rutherford, South West

Published4 minutes ago

A woman has said she is frightened to put her heating on because the cost of domestic oil has nearly doubled.

Roslynn Garner-Gatley, 76, lives in a three-bedroom semi-detached cottage in Yealmpton, south Devon, with no gas supply and relies entirely on oil for heating and hot water.

She said her oil tank held 1,000 litres (220 gallons). About six months earlier, she bought 500 litres (110 gallons) for £317 plus VAT but, when she contacted her supplier for a current quote, she was told the same amount would cost £600 plus VAT.

Garner-Gatley said: "I did not expect at my age after working for 50 years to be in a situation where I am terrified of putting on the heating because of the price of it."

This appears to be a large domestic oil storage tank in a garden. The dark green plastic tank has a lockable lid on top and several warning and information labels on the front, which are typical of tanks used to store heating oil for a home.

Image caption,

The cost of filling her heating oil tank has nearly doubled

Garner-Gatley said she had started going to bed earlier to keep warm while watching television and had recently begun using a hot water bottle and bed socks as evening temperatures dropped.

She said instead of keeping hot water on a timer, she only switched it on when she needed it for washing, cooking or bathing before turning it off again.

She added that people living in rural areas who depended on oil had "no choice" but to buy it.

She said: "After working all my life I didn't expect to be constantly worrying about how to keep warm at my age. It is really quite frightening."

Heating fuel costs have risen by up to 82% since the start of the US-Israeli war with Iran, according to Minster for Energy Consumers Polly Billington.

Earlier in October, the government promised better regulation of the sector.

Ministers said they would tighten up rules, promote competition and give customers clearer compensation routes if things went wrong.

Minimum order levels set for some customers would also be reviewed, they added.

Cornwall Council and Devon County Council have money available for households struggling with increasing heating oil costs from their crisis resilience funds, which are provided by the government.

Cornwall Council said it had issued payments of £300 to £1,386 households, a total spend of £415,800, which would double after a decision was made to award a further £300 to the same households.

The Devon fund, worth about £8.4m a year, is available through district councils, and is targeted at low‑income households facing an "essential cost they cannot afford".

Plymouth City Council and Torbay Council also have their own crisis resilience funds.