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People frequently turn to AI chatbots like ChatGPT, Gemini and Grok for health advice. Some people argue that using them is similar to an Internet search. But some experts say that chatbots are getting things dangerously wrong. James Gallagher, the BBC’s Health Correspondent, explains how chatbots work, what the risks are and how the technology is evolving. We also hear from young people about how and when they seek advice from chatbots. Instagram: @bbcwhatintheworld Email: [email protected] WhatsApp: +44 330 12 33 22 6 Presenter: Hannah Gelbart Producers: William Lee Adams, Santiago Vanegas Maldonado and Benita Barden Editor: Harriet Oliver
