Thursday, April 2, 2026
Home / Technology / Telehealth giant Hims & Hers says its customer sup...
Technology

Telehealth giant Hims & Hers says its customer support system was hacked

CN
CitrixNews Staff
·
Telehealth giant Hims & Hers says its customer support system was hacked

Hims & Hers, the telehealth company that sells weight-loss drugs and sexual health prescriptions, has confirmed a data breach affecting its third-party customer service platform.

The healthcare company said in a data breach notice filed with the California attorney general’s office on Thursday that the hackers stole data about user requests sent to the company’s customer support team. The company said hackers broke into its third-party ticketing system between February 4 and February 7 and stole reams of support tickets, which contained personal information submitted by customers.

Originally reported by TechCrunch