Tax-free childcare: up to £2,000 a year is on offer – but claiming isn’t easy

Many families struggle to understand how the system works and how it could affect any benefits they claim

Any parent who has ever used the UK government’s tax-free childcare system knows what a painful experience it is. Each month when I log into my account, I feel a sense of dread and frustration. Why is something that is such a lifeline for so many parents so difficult to use?

The scheme gives working parents an extra £2 for every £8 they spend on childcare. You can claim up to £2,000 a year for each child (or up to £4,000 a year for a disabled child).