Outlook Outage: Microsoft’s Email Service Goes Down Nationwide

By Todd Spangler

Todd Spangler

NY Digital Editor

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Microsoft‘s Outlook email service suffered a massive outage Thursday, affecting users across North America and potentially other regions.

“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the company’s Microsoft 365 Status account on X posted at 12:54 p.m. ET.

Both individual Outlook users and those on enterprise accounts experienced problems logging in to the service. The outage also affected other Microsoft services, including Microsoft Teams, the Microsoft 365 suite of productivity tools and cloud storage, the Copilot 365 AI service and SharePoint Online.

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