Meta announced on Thursday that it will now notify parents if their teen discusses suicide or self-harm with the company’s Meta AI chatbot. Meta says it’s also working on the ability to contact emergency services if someone’s conversations suggest they may be at risk of self-harm.
These changes arrive as Meta and other tech companies face scrutiny from regulators and parents over how AI chatbots respond to users in crisis, particularly teenagers —a liability question that’s increasingly shaping how AI companies design and market their products.