Live Nation Employee Says He Regrets Calling Customers ‘So Stupid’ as Antitrust Trial Continues

Mar 18, 2026 8:43am PT Live Nation Employee Says He Regrets Calling Customers ‘So Stupid’ as Antitrust Trial Continues

By Jem Aswad

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Jem Aswad

Executive Editor, Music

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The Live Nation ticketing employee who told a coworker that some of the company’s customers were “so stupid” called his remarks “very immature and unacceptable” during testimony at the company’s antitrust trial on Tuesday. He was also seen bragging that the company was “robbing them blind, baby,” in internal messages from 2022 that were presented in the trial.

Benjamin Baker, head of ticketing for Venue Nation, is a key witness as the claims from over 30 states continue against Live Nation in the wake of the Justice Department’s surprise settlement of its case against the company. A Manhattan federal judge rejected Live Nation’s earlier efforts to exclude Baker’s messages from the trial.