One of the most bizarre episodes in e-commerce history has come to a close. eBay and several former eBay employees have agreed to pay $56 million to a newsletter-writing couple who were targeted by the company’s former executives in a horrific targeted harassment campaign that took place in 2019.
Ina and David Steiner, a married couple and the co-authors of EcommerceBytes, inspired the ire of high-level eBay executives after occasionally criticizing the company in their newsletter. In 2019, a plot was concocted to intimidate the couple into halting their negative coverage.