Michael Rousseau says his lack of French overshadowed families’ grief after Mark Carney and Quebec denounced his video
The chief executive of Air Canada has apologized for his inability to express himself in French after politicians called for his resignation for his English-only message of condolence after Sunday’s deadly crash in New York.
Air Canada’s CEO, Michael Rousseau, has been criticized for the four-minute condolence video posted online that included only two French words – “bonjour” and “merci”.
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